I have had so much trouble with my cable connection dropping off several times a day that I called up tech support. I negotiated with Time Warner to have them replace my modem and the line through the yard from the riser to my modem and they will also give my PC a dedicated line through the yard to the riser. I hope this will resolve me loosing connection all of the time like it has been the last week.

I hope you'll get a happy end with that Herm !!! :wink:

Thanks! Today is the big day. Between 10-12 central time. We'll see how it goes. I bet somehow I get suckered out of about $70 for this extra line. I will fight the good fight and report my findings. Later!

They came out as planned. They replaced the line as planned. They did not give me a dedicated line nor did they charge me for troubleshooting the prob and replacing the existing line. I tested the TV and for the 1st time I actually get all of my movie channels. I tested the upload and download and it is back to normal being around 4,500 down and 360 up. I'm ok for right now with this. It just better hold up. IP stayed the same I think too. Later!